Knowledge Centre
Red Smoke Alarms is Australia’s fastest growing smoke alarm brand. This has been achieved through quality products that represent outstanding value and an absolute commitment to the highest levels of customer service.
If you have any questions, or require guidance on installing Red Smoke Alarms, you can contact us directly for personalised service.
How to Identify your Alarm &
Turn Them Off
Hard Wired
There are two LED lights on the top of the unit. One light will be solid green, this indicates that the alarm is hardwired and working. The second LED flashes red every 48 seconds, which indicates normal operation.
Wireless
Has only one LED light on the top of the unit. The LED will flash red every 48 seconds, which indicates normal operation.
Video Support
Most commonly asked Questions
When an Alarm sirens it produces a loud, continuous, and often high-pitched sound that is designed to quickly alert you. When an Alarm beeps it emits a series of short, repetitive beeps at regular intervals.
R10RF/R10: Twist alarm anticlockwise ( this turns the alarm off) Hold the test/Hush button for 10 seconds to drain the remaining battery.
R9: Twist alarm anticlockwise (this turns the alarm off), Remove the battery Hold the test/Hush button for 10 seconds to drain remaining battery
R240: switch the button on the side and hang the alarm open. Remove battery Hold the test/Hush button for 10 seconds to drain remaining battery. Leave Alarm hanging open
R240RC: switch the button on the side and hang the alarm open. Slide the battery to the off position, hold the test/Hush button for 10 seconds to drain remaining battery. Leave Alarm hanging open.
Yes, all our smoke alarms come with a 10 year manufacturer’s warranty.
Firstly, make sure all alarms are turned on. Then take one and push and hold the pairing button until the red light goes solid and then you double tap the subsequent alarms that you want to pair into the master. Follow instructions on Manual for more detailed instructions.
False alarming is generally caused by environmental or installation issue.
This includes:
- Insects and insect ingress or dust
- Humidity
- Incorrect Installation examples
- Incorrect placement of the alarm ( to close to air con vent, fan, bathroom, laundry etc)
- incorrect cabling used (eg aircon cable)
- Power & Ripple effects
- shared circuit
- If alarms are hardwire interconnected AND have a RWB base on each of the hardwired alarms
To replace the battery, hang the alarm from the mounting base and remove the battery from the compartment. Once the battery has been removed hold the test/hush button down for 10 seconds to drain any remaining power being held in the unit. Replace the old 9v battery with a new 9v battery from a reputable battery brand. The battery can only be inserted in one direction, please ensure the polarity is correct. The smoke alarm can now be reinstalled back onto the mounting base.
